Privacy Policy

Privacy Policy

Last updated: December 19, 2024

Introduction

Father Fuel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Email address
  • Shipping and billing address
  • Payment information
  • Order history
  • Communications with our customer service

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Website interaction data

How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders
  • Communicate with you about orders and services
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners who assist in operating our business
  • Payment processors and shipping partners
  • Marketing and advertising partners
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Facebook and Social Media

We use Facebook Pixel and other social media tools to:

  • Deliver targeted advertisements
  • Track conversions
  • Analyze the effectiveness of our advertising
  • Improve our marketing efforts

You can control Facebook advertising preferences through your Facebook settings.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Control cookie preferences

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

International Data Transfers

Your information may be transferred and processed in countries outside of Australia. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.